SUPERVISORY SKILLS

Identify responsibilities of a team leader in ensuring that organisational standards are met

Unit Standard: 242821 NQF Level: 4 Credits: 6

Induct a member into a team

Unit Standard: 242812 NQF Level: 3 Credits: 4

Identify and explain the core and support functions of an organisation

Unit Standard: 242814 NQF Level: 3 Credits: 6

SS0121 | 16 - 24 August |

8 days


SS0221 | 8 - 16 November | 8 days

This skills programme explores the role of the team leader in ensuring that the team meets organisational, departmental or team standards.

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Upon completion, the learner will receive a Certificate of Attendance. Upon verified Competence, the learner will receive a Certificate of Competence from the Services Seta.

About the course

This skills programme explores the role of the team leader in ensuring that the team meets organisational, departmental or team standards.

The qualifying learner is capable of:

  • Contracting with a team to obtain commitment
  • Creating awareness of career opportunities in an organisation
  • Explaining how performance is monitored
  • Explaining the purpose of a team
  • Explaining the role of a selected work unit in an organisation, in relation to the core business
  • Explaining the role of a team leader
  • Explaining the support functions of an organisation
  • Explaining the various core functions of an organisation
  • Introducing a new member
  • Investigating and explaining the difference between line and support functions in an organisation
  • Monitoring the achievement of team objectives
  • Preparing to receive a member on a team

Who should attend?

This skills programme is intended for Team Leaders, Supervisors and Junior Managers of organisations.

Entry requirements

Learners should be competent in:

  • Communication at NQF Level 3
  • Mathematical Literacy at NQF Level 3
  • Computer Literacy at NQF Level 3

Location

Public (at our premises in Centurion) – an individual attending
On-site (at your company premises) - a minimum number of learners, please enquire

Articulation

Credits obtained during this skills programme will contribute towards qualification 57712, FETC: Generic Management, LP 47630, Level 4.